I Found Water In My Basement…Now What?

You have just discovered some warning signs of water damage in your home. This can be confusing and scary. At TRU Basement Waterproofing, we strive to make our customers the number one priority.

TRU Basement Waterproofing can ease your mind and take you through the steps of our service to ensure you know what to expect.

What To Do When You Have a Water Problem in Your Home

1. Remove as Much Water as Possible

2. Contact a Basement Waterproofing Company

3. Meet with a Specialist

4. Schedule the Installation

5. Contact Customer Service with Any Concerns

1. Remove as Much Water as Possible

The first step after finding water is taken the steps to remove it quickly. If you have a shop vac, this is a good tool for the job. The main objective is removing as much moisture as you can to prevent mass mold and rot issues, mostly to your belongings, but also to your carpet, walls, flooring, or furniture.

Once you’ve gotten as much water out as possible, you’ll need to find the source.

Water can come in through a variety of ways such as cracks in the foundation, basement floor, or up through the floor joints around the basement perimeter. A weak window seal could also be the root of the issue.

Whether or not you’re able to find the source, it’s always best to call a licensed basement waterproofing company. An experienced professional will be able to pinpoint the cause of the leak and begin to form a plan to keep the basement a dry and healthy space within the home. 

2. Contact a Basement Waterproofing Company

When you call TRU Basement Waterproofing for a free estimate, you can expect a friendly, trained representative that will set up an appointment based on your schedule. We offer appointments on evenings and weekends.

Appointments usually will require an hour of your time and attention. A professional will meet with you and do a proper inspection of the basement and or crawlspace that you may be having issues with. He will then consult with you on all the findings and the best way to fix those issues you are experiencing. 

3. Meet with a Specialist

Our service advisors are completely trained in waterproofing and foundation repair services. Service Advisors inspect the interior and exterior of the property and design a custom proposal for your home.

There are a variety of ways to protect your home from groundwater, and the course of action to be taken will depend upon your home’s specific needs. Factors such as the material of the foundation, the type of soil around the home, and the amount of groundwater in the area will all play into the final system and which products will be used to protect the home from further incidents. 

Estimates are free and come with no obligation. You can trust that your advisor will not pressure you. You are the final decision maker when it comes to your home repair solution.

4. Schedule an Installation

After your project is scheduled, one of our certified crews will come to install the product(s) and system(s). All of our employees are professionally-trained to be quick and efficient. Our crews have experience working in the field every day, and there is always a foreman on site. 

We make sure you are satisfied with the installation before we leave your home.

 5. Contact Customer Service with Any Concerns

Our service does not end when the installation is over. If you have any feedback or further issues, we want to hear about it. We strive to make sure you are continually happy with our products and services. And we will remind you when your annual service is due to be scheduled. 

TRU Basement Waterproofing is here to help you and your community.

If you notice signs of water damage, foundation cracks and settlement, bowing walls, nasty crawl spaces, or a sinking driveway or sidewalk don’t hesitate to call us for a free, no-obligation estimate.